TO: All customers, potential commercial contacts and other individuals involved commercially with Pino’s Salon & Spa Inc. (the “Corporation”)
As a customer, you now have rights relating to a) the collection, b) the use of and c) the disclosure of what is termed “personal information”. The Corporation intends to in all respects follow the “Model Code” prepared by the Canadian Standards Association with respect to the treatment and handling of personal information. A copy of the Model Code is available from our Privacy Officer, whose identity at the present time Mrs. Marisa Cherubino is who can be reached at 519-578-8898. In short, the Model Code requires the following:
For the purposes of this Policy, the Corporation anticipates collecting, using and/or disclosing the following types of personal information:
Form or Facial Consult Form, or any of our Medical Spa Services, all that is applicable to you.
We want you to understand first and foremost that we already treat this type of information with the highest degree of confidentiality and security. We have collected, used and/or disclosed and anticipate collecting, using and/or disclosing personal information for the following potential and actual purposes:
If any other purposes manifest, the Corporation will provide notice of these to you and will request consent at that time.
There are certain exceptions for which consent is not required. For collecting personal information they are:
For using personal information they are:
For disclosing personal information they are:
PIPEDA will be enforced by the Privacy Commissioner of Canada. The Model Code details how you can lodge a complaint and the various steps to take. Should the Privacy Commissioner choose to conduct an investigation, we wish to assure you that everyone associated with Pino’s Salon & Spa will cooperate to the fullest extent possible.
We will also be taking measures to safeguard personal information, including keeping separate limited-access files and records (both manual and within our IT hierarchy/file structure), ensuring that the Privacy Officer will have primary control over and discretion within the Corporation regarding any consented-to collection, use or disclosure of personal information and other measures similar to those used for the protection of our own proprietary confidential information. Please be assured that only reception and management will have access to the bulk of personal information collected and that other staff will only be able to access your name and the services and products that appear on your client file.
Please also note that you are able to withdraw or withhold your consent at any time. We must, however, inform you that withholding or withdrawing consent may hamper or impair our ability to effectively provide service to you as a client. In keeping with the policies set down thus far by the Privacy Commissioner’s office, we are requesting that you actively grant your consent by completing the portion of this letter below and returning this portion to us by mail in the enclosed envelope or by fax transmission.
We wish to thank you for your continued patronage as our client and we look forward to continuing our relationship with you.
Marisa and Pino Cherubino